In case you need technical information about our products you can check on our shop website and the instruction manual.

If you cannot find the answer to your question, please contact our customer service. We will provide a solution for you.

On our website, each product page includes a link to the instruction manual. Some simple items do not have manuals.

If you cannot find the answer to your question, please contact our customer service. We will provide a solution for you.

We are sorry if the product you wish to purchase is not currently available. We have not been able to ascertain when we can expect the product to be in stock.

We recommend that you check back on our website from time to time - as soon as we have a new shipment of this item in our warehouse, the item will become available to select for purchase.

In case you missed some piece in the package when you received the item or if part of product is no more working properly and you are within the 2 year guarantee, we have the possibility to send to you the needed spare part.
Please contact our customer service. We will provide a solution for you.

The company's own brands and products are developed in Berlin - from the first sketches to the international distribution of the goods - and manufactured in China.

In case you need technical information about our products you can check on our shop website and the instruction manual.

If you cannot find the answer to your question, please contact our customer service. We will provide a solution for you.

We don't have our own showroom or store on site, but we are represented in selected electronics stores with our brands like Klarstein and auna.

Products labelled as B-stock are repackaged goods or goods with slight packaging damage and signs of use, but are fully functional and are 10-20% cheaper than the A-stock counterpart. While we cannot provide you with a detailed error description for each item, we do inspect and categorize them all before resale in order to continue to provide you with fast delivery processes. However, we do offer a 1-year warranty for all B-stock items.

To our customers in the United Kingdom: We have a stock of UK plug adapters in our warehouse. When we ship items to match, we will include them accordingly.

To our customers in Switzerland: Currently we are not able to include plug adapters with product shipments to Switzerland, so we will additionally advise you of this in our Swiss webshops.

Our blumfeldt Palermo double swing lounger can withstand up to 200kg.

Our blumfeldt Amalfi garden loungers can withstand a maximum of 110kg.

Our blumfeldt Sun Valley sun loungers can withstand a maximum of 120kg.

You have here a seat height of minimum 40cm.

You can flexibly tilt the roof of our blumfeldt Aristo garden lounger forward.

Our blumfeldt gazebos are weatherproof thanks to powder-coated aluminum frame and can be left outside in winter without hesitation. If necessary - such as gusts of wind - you have the option of fastening them to the ground with pegs or even embedding them in concrete. Only the fabric set should be removed for the winter season.

Shortwave infrared energy comes directly from the sun, but is not perceived as heat. It converts to heat when it hits an object, making it wind and weather resistant, ideal for outdoor use.

Advantages: instant heat, wind resistance, targeted radiation area, direct heat effect.

Areas of use: Garden, terrace, mobile home, conservatory, balcony, damp rooms, gastronomy.

Long-wave infrared energy is the heat radiated by warm objects (sidewalks, roadways, etc.) that have received short-wave infrared radiation. Accordingly, they are predestined mainly for indoor spaces.

Advantages: Low energy consumption, also indirect effect by heat emission of the room surfaces, no visible light.

Areas of application: Living rooms, bedrooms, kitchen, bathroom, basement, office, hotels.

You can use either propane or butane gas for our blumfeldt heaters.

You can use 5-11kg gas cylinders here - consequently also 10kg. More information can be found in our store on the respective product page.